Are Airtel Platinum And Vodafone RedX Premium Postpaid Plans Discriminatory To Other 4G Users?

The Telecom Regulatory Authority of India (TRAI) has requested Airtel and Vodafone to withdraw the premium postpaid plans from their choices, in the intervening time. In notifications despatched out over the weekend, telecom operators have been requested to carry these plans as internet neutrality guidelines appear to have been breached. This signifies that Vodafone can not supply the RedX postpaid plan whereas Airtel can not supply Platinum postpaid plans as nicely. TRAI says they need to evaluate the claims of precedence community utilization that these plans supply, and whether or not that can affect the standard of service in addition to 4G information speeds for customers who aren’t on these premium postpaid plans.

In Airtel’s case, issues are a bit extra difficult. Earlier this month, Airtel had despatched out a communication to customers by which they mentioned they may supply Preferential 4G Network for his or her Platinum customers, which meant greater information speeds as nicely on 4G networks. “By the way, the good news is that for all of you who are a part of Airtel Platinum, we have launched several new features to ensure an un-interrupted work from home experience. You now have access to Preferential 4G Network, which translates into higher data speeds. You can enjoy superior indoor coverage through our Wi-Fi calling solution. You will get preferential service at both our call centres as well as retail stores. And that’s not all,” Gopal Vittal, CEO of Airtel, had mentioned within the communication. At the time, Airtel had mentioned “As part of Airtel Thanks program, all postpaid mobile customers on Rs 499 and above plans are designated as Platinum and enjoy a range of exclusive benefits.”