[ad_1]
Samsung on Monday began providing buyer help by means of WhatsApp to offer immediate decision to queries of customers from the consolation of their houses. Consumers can ship a easy message on the corporate’s WhatsApp help quantity 1800-5-SAMSUNG (1800-5-7267864) to register for the service, the corporate stated in a press release.
“We are confident that this will help us deepen our consumer connect while providing greater convenience to them. We are hopeful our consumers will utilize the WhatsApp support service to ensure they stay home and stay safe,” stated Sunil Cutinha, Vice President, Customer Service, Samsung India. On WhatsApp, one can search technical help for any Samsung product, get details about service centre areas, the standing of a restore, new affords and likewise request for demo and set up of Samsung merchandise they’ve simply purchased. This service is out there from 9 am to six pm, on all days of the week.
According to the corporate, customers have a number of contactless service choices, serving to them resolve their points with out stepping out of their houses. Customers can go for Remote Support, Live Chat, technical help by means of the decision centre or entry do-it-yourself movies on the Samsung Website and on YouTube.
[ad_2]
Source
samanvya 
PreetiJha 
Asad