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Axis Mutual Fund has enabled the buyers to carry out financial transactions by WhatsApp. Investors can use the messaging platform to spend money on any of the schemes of Axis AMC both via SIPs or by lumpsum mode. Registered buyers can discover extra details about the scheme that they’re enthusiastic about. The complete course of might be performed in couple of minutes. A transaction affirmation message could be shared with the buyers instantly as effectively.
Investors want to avoid wasting Axis AMC’s WhatsApp quantity that’s ‘7506771113’ and ship a easy ‘Hi’ on it from their registered cellular quantity to begin the dialog.
Furthermore, the WhatsApp Chatbot companies supplied by Axis AMC is not going to solely allow prospects to examine the NAV (Net Asset Value) of the funds that they’ve invested in, but in addition share their respective portfolio valuations. Investors even have the additional advantage for requesting an account assertion on their registered electronic mail ID in a matter of mere seconds and in addition examine the standing of their SIPs (Systematic Investment Plan) and particular person purchases/redemption transactions with Axis AMC.
The WhatsApp function permits shoppers to boost a question or file a criticism with the fund home. Since this function is supported with an built-in CRM within the back-end for the servicing crew to behave up on, prospects can anticipate real-time decision for his or her queries.
“Convenience and ease of entry have change into absolutely the norm on this planet that we live in. Customer expectations from companies have modified manifold in mild of the latest pandemic. Considering WhatsApp is likely one of the most generally used functions, the extension of our companies on the stated platform make sure that we interact with the buyer in essentially the most environment friendly method attainable,” says Chandresh Kumar Nigam, MD & CEO, Axis AMC.
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