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If you recall, we reported on a state of affairs the place various Pixel 5 homeowners reported a visual gap between the body and show of their barely new gadgets. We can affirm that our Pixel 5 assessment unit didn’t have this situation, however 9to5Google was not as fortunate.
The outlet studies its interplay with Google Support to establish the manufacturing situation the place the Pixel 5 confirmed a visual gap between the body and the show. The gap is sufficient to acquire mud and to trigger concern because the system is rated for IP68 water resistance.
… we are able to affirm that the variation within the clearance between the physique and the show is a standard a part of the design of your Pixel 5. […] We’ve had an opportunity to analyze items from prospects and combines along with your high quality management knowledge from the manufacturing unit, we are able to affirm that the variation in clearance between the physique and the show is a standard a part of the design of your Pixel 5. There is no impact on the water and dirt resistance or performance of your telephone. – Google Community Specialist
Google insists the gap is a standard variation of the manufacturing course of between gadgets. Although Google insists that is ‘normal’, it has additionally stated that it could “work with customers on an individual basis to address any concern they may have,”.
Images from XDA-Developers and Google’s product boards
Google isn’t admitting fault however has additionally stated it was prepared to work with prospects issues. If you’ve gotten a gap within the Pixel 5, it is best to actually attain out to Google and see if they might provide a alternative system. Based on its response, it’s assumed that it could assist you get a alternative system.
If you’ve gotten a Google Pixel 5 with a gap and have gotten assist from Google, depart us a tip.
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