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iPhone 11 customers experiencing touchscreen points can now get a free display screen alternative from Apple. The firm has acknowledged {that a} small variety of iPhone 11 shows “may stop responding to touch due to an issue with the display module”. Apple notes that the iPhone 11 modules manufactured between November 2019 and May 2020 could face these touchscreen points and the corporate is providing free service to eligible clients. The firm has put up a help web page on its web site to assist affected clients discover out if they’re eligible for a alternative.
Apple has launched an ‘iPhone 11 Display Module Replacement Program for Touch Issues’ that may present free service to iPhone 11 homeowners who’ve a glitchy touchscreen. iPhone 11 fashions manufactured between November 2019 and May 2020 could also be affected by this situation and if it applies to your cellphone, head over to Apple help web page the place you’ll have and enter your cellphone’s serial quantity to verify. Apple says this situation is because of an issue with the show module.
To discover your serial quantity, head to Settings > General > About. This programme is simply legitimate for iPhone 11 customers whose telephones have been manufactured between the aforementioned vary. If you’re eligible for the free service, you will have to both discover an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or get in contact with Apple for a mail-in service by way of the Apple Repair Center.
Apple recommends that you just take a backup of your knowledge earlier than getting the touchscreen situation fastened. If your show is cracked, you could have to get that repaired earlier than the touchscreen situation is fastened. The firm says that it would restrict the restore programme to the unique area of buy and that this programme is not going to prolong the usual guarantee protection of the iPhone 11.
For iPhone 11 customers who had been experiencing touchscreen points earlier than the programme rolled out and paid to get it fastened, will probably be eligible for a refund and may get in contact with Apple for it.
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