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Following the discharge of macOS Big Sur final week, plenty of 2013 and 2014 MacEbook Pro homeowners discovered that the replace bricked their machines. Affected customers noticed their Macs get caught displaying a black display after trying to set up the brand new software program.
Apple has now addressed this situation in a brand new help doc that gives directions on what to do if macOS Big Sur cannot be put in on a 2013 or 2014 MacEbook Pro machine. Apple suggests Mac homeowners experiencing these points unplug exterior units, try restarting, reset the SMC, and reset NVRAM or PRAM. From the help doc:
- Press and maintain the facility button on your Mac for at the very least 10 seconds, then launch. If your Mac is on, it turns off.
- Unplug all exterior units out of your Mac, together with any shows and USB equipment, and take away any card inserted within the SDXC card slot. Then flip your Mac on.
- If the difficulty persists, reset the SMC as described for pocket book computer systems with a nonremovable battery.
- If the difficulty persists, reset NVRAM or PRAM.
Apple says if these options don’t work, affected clients ought to contact Apple Support for additional assist with the issue. The doc additionally says that Apple plans to replace the article as extra info turns into obtainable.
To be protected, these with older MacEbook Pro fashions from 2013 or 2014 ought to keep away from putting in the macOS Big Sur replace presently till a extra definitive repair turns into obtainable. Apple at this time launched a new model of macOS Big Sur 11.0.1, however it isn’t clear if this addresses the issues which can be being seen with older MacEbook Pro fashions.
(This story has not been edited by Newslivenation workers and is auto-generated from a syndicated feed.)